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SEMINAR 3
"Successful Human Resource
Management Principles"
"Improving Employee
Effectiveness"
by
Beverly A. Bradstock, M.B.A.
and
Robert J. Eldridge, M.B.A.
Contents:
Seminar
Summary:
Although they do not appear on the financial balance sheet, the people who
work for a company can be the most important asset. How does one identify the
best candidates to hire? How do you get them to perform in accordance with
company methods and in pursuit of company objectives? How do you encourage
them? Train or discipline them? And how do you fairly compensate them? This
Seminar answeres these questions and participants receive helpful tools they
can use in their businesses. This Seminar serves as a bridge to the Strategy
Seminar by introducing the concepts of how a company's culture and
organization must align with its overall goals.
About
Our Authors:
Beverly Bradstock, MBA, is a human resources specialist and trained mediator.
She currently serves as President of the Career Management Services division
of Williams, Roberts, Young, Inc., where she is engaged in the delivery of
leadership, change, and emotional intelligence programs. With over twenty
years of consulting experience, she is skilled in group assessment, executive
coaching, team building, and analyzing complex organizational issues. Her
consulting has included assignments in textile, apparel, government,
healthcare, education, energy, finance and not-for-profit enterprises.
Bradstock holds an M.B.A. from the Babcock Graduate School of Management at
Wake Forest University. Her certifications include the Myers-Briggs Type
Indicator (MBTI), Hay-McBer’s Emotional Intelligence assessment instrument and
the Center for Creative Leadership’s Benchmarks and SkillScope assessment
instruments.
Robert Eldridge, M.B.A., is a
human resources executive with extensive experience in the chemical, consumer
products, electronics, and steel fabrication industries. He has worked as a
human resources consultant since 1995, providing services to both Fortune 500
and small company clients in the areas of strategic planning, policy
development, recruitment and selection, compensation and benefits, performance
management and training. Prior to his consulting work, Eldridge spent
twenty-seven years with the Dow Chemical Company in a variety of Human
Resources positions, including Vice President of Human Resources for DowBrands
L.P., a worldwide consumer products company. Eldridge holds a BA in Psychology
and a Masters of Business Administration degree in Personnel Management, both
from Michigan State University.
Course
Syllabus:
- Module 1: Staffing the Organization
Job Descriptions
Finding Good Job Candidates
Screening Methods
Selecting Employees
Job Description
Application for Employment
Candidate Interview Questions
- Module 2: Essential People
Management Skills
Coaching
Listening
Creating an Attitude of Customer Service
Team Building
Evaluating Your Listening Skills
Team Support Evaluation
- Module 3: Managing Employee
Performance
Introduction to the Process
Performance Planning
Supporting Motivation and Giving Feedback
Conducting Performance Reviews
Addressing Performance Problems
Performance Planning
Performance Review Discussion Guide
Performance Review Summary
Pre-disciplinary Counseling Documentation
Sample Written Warning
- Module 4: Rewarding Employees
Developing a Total Compensation System
Keys to an Effective Base Pay Program
Performance Based Variable Pay
Non-Financial Rewards
Sample Compensation Philosophy Statements
Sample Performance-Based Variable Pay Plans
- Module 5: Developing the
Organization
Organizational Structure
Selecting a Structure
Organizational Culture
Managing Change
Employee Opinion Survey
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