"Successful Human Resource Management Principles"
"Improving Employee Effectiveness"
Beverly A. Bradstock, M.B.A.
Robert J. Eldridge, M.B.A.


Seminar Summary:
Although they do not appear on the financial balance sheet, the people who work for a company can be the most important asset. How does one identify the best candidates to hire? How do you get them to perform in accordance with company methods and in pursuit of company objectives? How do you encourage them? Train or discipline them? And how do you fairly compensate them? This Seminar answeres these questions and participants receive helpful tools they can use in their businesses. This Seminar serves as a bridge to the Strategy Seminar by introducing the concepts of how a company's culture and organization must align with its overall goals.

About Our Authors:
Beverly Bradstock, MBA, is a human resources specialist and trained mediator. She currently serves as President of the Career Management Services division of Williams, Roberts, Young, Inc., where she is engaged in the delivery of leadership, change, and emotional intelligence programs. With over twenty years of consulting experience, she is skilled in group assessment, executive coaching, team building, and analyzing complex organizational issues. Her consulting has included assignments in textile, apparel, government, healthcare, education, energy, finance and not-for-profit enterprises. Bradstock holds an M.B.A. from the Babcock Graduate School of Management at Wake Forest University. Her certifications include the Myers-Briggs Type Indicator (MBTI), Hay-McBer’s Emotional Intelligence assessment instrument and the Center for Creative Leadership’s Benchmarks and SkillScope assessment instruments.

Robert Eldridge, M.B.A., is a human resources executive with extensive experience in the chemical, consumer products, electronics, and steel fabrication industries. He has worked as a human resources consultant since 1995, providing services to both Fortune 500 and small company clients in the areas of strategic planning, policy development, recruitment and selection, compensation and benefits, performance management and training. Prior to his consulting work, Eldridge spent twenty-seven years with the Dow Chemical Company in a variety of Human Resources positions, including Vice President of Human Resources for DowBrands L.P., a worldwide consumer products company. Eldridge holds a BA in Psychology and a Masters of Business Administration degree in Personnel Management, both from Michigan State University.

Course Syllabus:

  • Module 1: Staffing the Organization
      Job Descriptions
      Finding Good Job Candidates
      Screening Methods
      Selecting Employees
      Job Description
      Application for Employment
      Candidate Interview Questions
  • Module 2: Essential People Management Skills
      Creating an Attitude of Customer Service
      Team Building
      Evaluating Your Listening Skills
      Team Support Evaluation
  • Module 3: Managing Employee Performance
      Introduction to the Process
      Performance Planning
      Supporting Motivation and Giving Feedback
      Conducting Performance Reviews
      Addressing Performance Problems
      Performance Planning
      Performance Review Discussion Guide
      Performance Review Summary
      Pre-disciplinary Counseling Documentation
      Sample Written Warning
  • Module 4: Rewarding Employees
      Developing a Total Compensation System
      Keys to an Effective Base Pay Program
      Performance Based Variable Pay
      Non-Financial Rewards
      Sample Compensation Philosophy Statements
      Sample Performance-Based Variable Pay Plans
  • Module 5: Developing the Organization
      Organizational Structure
      Selecting a Structure
      Organizational Culture
      Managing Change
      Employee Opinion Survey

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